Some FAQs...
Can I travel with children?
YES! - This is a great tour for kids as well as adults. There is plenty that kids will be interested in. They'll have the chance to learn about aboriginal art, food, tools & weapons, and even try throwing a boomerang or playing a didgeridoo. There are plenty of great lookouts and some short bushwalks, and of course a great chance to see kangaroos and other birds and animals in the wild. Please note that while all seats have adult seatbelts, child restraints and booster seats are available only on request. Note that NSW law requires that all children under 7 years of age require a capsule, car seat or booster seat (depending on their age). It is not possible to travel with an infant or child of any age on your lap.
Where do you pick up from for the Blue Mountains tours?
We offer complimentary pick-up and drop-off from most Sydney city hotels and locations, as well as Kings Cross, Potts Point, Darling Harbour, The Rocks and more. For Private Charter tours we can pick up anywhere you'd like - though note there may be an extra charge for some locations.
What are the pick up and drop off times for the Blue Mountains tours?
We pick up between 7.20am and 8:00 a.m. depending on hotel location. You can get an indication on our Pick-Up Times page, but note that exact times will be notified upon booking confirmation. Please allow at least 10 minutes margin for traffic conditions. Drop off is about 5.30 to 6.30 p.m.
What happens at lunch time?
We descend to the Megalong Valley for lunch. It's a beautiful setting perched between pockets of mountain rainforest, country fields, and under towering sandstone cliffs. Lunch is included with the tour, and you can choose from a selection of hot and cold options, with plenty of vegetarian choices as well. If you have other dietary needs, please just let your guide know on the day. A soft drink, tea or coffee is also included with lunch. Find out more about our Lunch.
What's different about our Blue Mountains tour?
We're the most personalised Blue Mountain tour you'll find. Although we do visit a few places every day - like Muru Mittigar Aboriginal Centre, and the Blue Mountains National Park for wildlife viewing - we then leave our itinerary open so we can base our choices on the weather of the day, the interests of our travellers, and the best opportunities that present themselves.
Importantly, our tour price is all-inclusive, so you won't find yourself having to pay any hidden extras. This includes morning tea, lunch with drink, and entries to Muru Mittigar and Blue Mountains National Park.
Our guides are also the best! - professional, knowledgeable and friendly. And our maximum group size of just 14 passengers means personal attention. We've spared no expense making our Mercedes vehicles comfortable - extra legroom, full height reclining seats, lap/sash seat belts, air-conditioning, onboard TV/DVD and fridge.
What's included?
Morning tea of Wattleseed Pikelets (mini pancakes), fresh damper (bread), tea and coffee; Lunch, including a soft drink, tea or coffee; entry to Muru Mittigar and Blue Mountains National Park; Expert guidance; Plenty of great lookouts and vantage points' Complimentary city pick-up and drop-off from your hotel.
What days do you operate?
We operate weekdays, year round. Please book ahead to avoid disappointment, as our tours are popular! We do not operate on New South Wales Public Holidays.
How do I book?
Over the internet via the Secure Booking Form or email us. By phone call our 24 hour service on (02) 9499 5444. Credit card details are required when booking to guarantee your place, but payment is made by card or cash on the day. Gift Vouchers are also available.
Are overnight tours possible?
Yes. We're currently developing an accommodated option, but please Contact Us for details.
What is your cancellation policy?
Tours can be changed or cancelled up to 24 hours before your scheduled pick-up. Less than 24 hours notice incurs a full charge on the credit card provided.
Accommodation packages may be changed or cancelled up to 48 hours before your scheduled pick-up. Less than 48 hours notice incurs a full charge on the credit card provided. Please see our Terms & Conditions page for more details.
Are you accredited?
Yes, we are a licensed tour operator #TA5510. The owner has 14 years experience in the tourism industry. We have Ministry of Transport accreditation and the maximum Public Liability Insurance.
Are gift vouchers available?
Yes. We have beautiful Gift Vouchers that make a fabulous and original present for someone special. They're also great as Christmas gifts for friends, family, staff or suppliers. Click on the Gift Vouchers links on this website to purchase, or phone or email us to arrange.
Should we tip the guide?
Tipping is not compulsory in Australia but is used to reward great service. If you have had an exceptional day feel free to reward our drivers with a tip (very much appreciated). Also please drop us a line to share your experience and most importantly, please tell your friends and fellow travellers what a great time you have had!